FAQ on Urban Peak Colorado Springs

What makes Urban Peak unique from the other not-for-profit organizations serving youth who experience homelessness?

While there are other organizations in the Pikes Peak region that serve youth who are experiencing homelessness,  Urban Peak is the only not-for-profit organization in the Pikes Peak region that provides a full convergence of services for youth ages 15 up to age 20. This includes outreach services as well as a 20-bed shelter for youth ages 15 up to 20, transitional housing, education and employment services, case management, life skills courses, meals and more.

Is Urban Peak Colorado Springs a part of the county or city of Colorado Springs? Is it a branch of a larger not-for-profit organization?

Urban Peak Colorado Springs is an independent 501(c)(3) nonprofit organization governed by a local volunteer board of directors. Urban Peak is not a division of any city or county entity, and is not a part of a national organization. Urban Peak Colorado Springs affiliates in a strategic partnership with Urban Peak Denver in order to provide administrative efficiencies and nationally recognized programmatic best practices. Urban Peak is not a faith based organization.

What population does Urban Peak serve?

Urban Peak serves youth ages 15 up to age 20 who are currently experiencing homelessness or are at imminent risk of becoming homeless (e.g. couch surfing with friends, soon-to-be exiting foster care, etc.). No referrals are needed.

How do I access Urban Peak’s services?

There is no one set entry point at Urban Peak. Clients can access Urban Peak at any point depending on the youth’s individual needs and goals. Some clients first learn about Urban Peak by coming to the shelter, some are referred to our programs by a school counselor or probation officer, some learn about Urban Peak by meeting one of the Outreach counselors on the street. No two journeys at Urban Peak are the same.

Please visit our ‘Contact Us’ tab to reach the appropriate member of our team. A staff member will return your inquiry within two business days. If you are a youth ages 15 up to age 20 in need of immediate overnight shelter services, please contact 719-630-3223 or 719-205-7129 after 5pm or on a weekend.

Where are you located?

Urban Peak administrative office and shelter is located at 423 E. Cucharras Street, Colorado Springs, Wahsatch and Cucharras, within the downtown area.

Does it cost anything to access Urban Peak services?

Most all Urban Peak programs and services are free of charge. Only our apartment program or rental assistance programs have a client cost associated with them. Those that are accepted into one of our apartment or rental assistance programs will work with a housing case manager to reach an agreed upon rental fee which is generally based on a percentage of the client’s earnings.

Do you have an open bed?

The situation within the shelter changes on a day to day basis. We recommend you come to the shelter or call 719-630-3223 or 719-205-7129 after 5pm or on a weekend.

Do you help getting a job and GED?

Yes! You don’t need to live in the shelter to receive assistance.

When do GED classes start?

Urban Peak Colorado Springs are not currently offering GED classes – please call 719-630-3223 for a referral.

Do you help with past clients that are over 21 years old?

Yes, we can help refer you to the appropriate community resource to meet your needs.

Do I have to be living in the shelter to receive your services?

No! We have an outreach team that can help with hygiene items, vital documents etc.