Employment & Training

Urban Peak’s Employment and Training Services team aids youth ages 15 -24 experiencing homelessness and those at imminent risk of homelessness in providing essential skills that assist the youth in gaining and maintaining employment. Services include Job Readiness Training (JRT), career training services, job search assistance, job placement and job retention services. All services are free, accessible, and individualized.

If you are interested in learning more about becoming an Employer Partner, click here.

Job Readiness Training

Urban Peak’s Job Readiness Training (JRT) is designed to help job seekers in providing career exploration opportunities, resume and cover letter assistance, and classes emphasizing soft skills such as communication, goal setting, conflict resolution, and job retention.  Throughout JRT, youth will work with a case manager to help identify their career interests and strengths and to set goals for the course and future employment. Upon successful completion, youth may earn a job referral to one of our Employment Partners.


Workforce Innovation and Opportunity Act

The Workforce Innovation and Opportunity Act is a federally funded program designed to help young people attain their education and employment goals by providing short-term support and services. Some opportunities available through the program include intensive case management, subsidized work experiences, certificate trainings, and transportation assistance. The intensive case management focuses on career exploration and goal setting to set youth up for success in their educational and employment pursuits.

ServSafe Food Handler Training and Certification

Offered up to six times per year to eligible participants, the training covers five key areas: Basic Food Safety; Personal Hygiene; Cross-contamination & Allergens; Time & Temperature and Cleaning & Sanitation. The nationally-recognized certification is valuable for youth if they are currently working or seeking a job in food service (Prep Cook, Server, Dishwasher, Dietary Aide, Concessions worker, etc.).

Customer Service & Sales Training and Professional Certification

This certificate, available through the National Retail Federation Foundation, is a comprehensive training and exam offered up to four times per year to eligible participants. The training and nationally-recognized certification are based on skill standards recognized by sales and service employers as critical to customer service success. Individuals who earn this certificate will have a national, transferable certification of skills and knowledge to help them gain and grow in careers in customer service.

For additional information on our Employment services, please email our Employment staff with your specific questions by completing our contact form and selecting “Employment Services” from the drop-down menu.